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Why do I see Payment option not available?
Why do I see Payment option not available?
- Candice Pang (Deactivated)
Owned by Candice Pang (Deactivated), created
Aug 01, 2021
1 min read
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Problem
When a campaign is live and visible in the Money Giving marketplace, the marketplace tile says Payment option not available.
Solution
Go to Campaigns, find the campaigns and check you have ticked the credit card option. Tick the box and click Save at the bottom of the page.
If you see the following message below, contact your Accounts Manager.
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