Problem
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You have tried to access the Catalyser platform. Instead of the your giving platform, there is a white screen displaying “Authentication failed”. The error details refer to a SAML exception. |
Solution
This means that your authentication token is not valid anymore. You have been logged in for too long. To address this issue, follow one of these two steps:
Logging out of your company account and logging it again
Re-starting your computer
Go back to your Catalyser page and refresh it. If this still does not work, please fill a bug error with a screenshot of the message on your screen.
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