You’ve got a bit more to give, or you need to tighten your belt. Here’s what to do if you want to change or cancel your regular donations.
- Go to your company’s giving platform.
- Select “My Giving” logo on the left hand side of the screen. Here you will find a summary of your contributions during the year.
- Under “My Donations: Regular Giving”, select the campaign you want to change. You will be able to see how much you’ve donated, and when.
- Select the current donation, it will have a status of “Pending Payroll”.
- Change the amount here by clicking on the “Pencil” icon.
Alternatively you can cancel the donation schedule here by clicking on the “X” icon.
You can also change or cancel your donation here:
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This is only available to employees who have payroll giving. |
We know things change from time to time and you would like to change your recurring pledges or pledge to another charity this year and you would like to cancel an existing pledge please follow the steps below.
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Recurring pledges or donation are payroll giving that is set up that you will have a regular amount deducted from your salary or wage every pay cycle. To ensure your changes are applied to the upcoming pay cycle please complete the steps below before the relevant cut-off date. To find your cut off date, please check your FAQs or contact your program or payroll administrator. |
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To Update or Cancel your donation in My Giving
Click on My Giving on the navigation bar or click on your My Impact bar on the homepage.
It will redirect you to the Money Giving tab in My Giving, then scroll to the section, Upcoming Pledges.
You will see a list of pending pledges that you have made and are ready for payroll processing.
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To Update your Pledge
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Click on the pencil icon displayed next to the pending pledge. A window will appear for you to update the donation amount. Click Update Donation when finished.
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To Cancel your Pledge
Click on the x displayed next to the pencil icon. A window will appear to confirm you would like to cancel this pledge to donate. Click Yes to proceed.
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To Update or Cancel your donation from the Campaign page
Go to the campaign page you made your recent pledge. At the top right corner of your page you will see the following.
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To Update your Pledge
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Click on the pencil icon displayed next to the pending pledge. A window will appear for you to update the donation amount. Click Update Donation when finished.
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To Cancel your Pledge
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Click on the bin icon displayed next to the pencil icon. A window will appear to confirm you would like to cancel this pledge to donate. Click Yes to proceed.
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