Catalyser does not process donations or handle transactions.
Donations are generally non-refundable.
For donations made through PayPal, refer to their article regarding refunds here.
For Credit/Debit card donations, please contact your bank directly to get more information.
For a Payroll Giving donation, please contact your program manager or payroll administrator.
If you would like to request a refund for a donation made through PayPal Giving Fund, please contact the PPGF team at https://www.paypal.com/smarthelp/contact-us/ppgf. Remember to include:
The name of the charity
The donation amount and time
The reason for your refund request
The transaction ID found on the tax receipt you received for the donation.
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