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Understanding the Volunteering User Flow

Once your company has opted in to the Volunteering Module, all Users will be able to access it from a dedicated homepage tile on the User Homepage (landing page) or from the icon in the navigation bar.

Both access points will take you straight to the Volunteering Marketplace.

To check out what the user flow is :Starting from your Volunteering Marketplace


The Volunteering module is flexible and customisable to suit your company, from branding and content to the activities presented. We provide you with an overview of the features so you can understand what is the best way to set up this module for your company and users.


Volunteering Events

Is the collective term we use to group opportunities (or activities) for your program where you run the event over a period, whether a day, a month, a quarter or annually. This period is customisable to suit your needs.

Tip: A range of our clients use events to run annual programs, adhoc and single day events. It is also a great way to manage visibility of your opportunities on the marketplace.

Volunteering Opportunities

Is what we call the activities you would like to set for your volunteer users. It is a sub-tier of a volunteering event. Each opportunity have their own Opportunity Page that you will need to create from a charity template or without a template. This will be accessible to the employees through the dedicated volunteering marketplace when they click on the marketplace tile. An opportunity page will display details including session(s) date and time.

Tip: You can create as many opportunities under one event, or you can choose to create one opportunity per event. It is up to you how you would like to manage your programs.

Volunteering Sessions

Is what you create and add to the opportunity. Each session will create a marketplace tile and the details will be listed in the main opportunity page.

The marketplace is organised by volunteering sessions that have Places available, with the top showing the latest opportunities available to future opportunities.


Related Articles

Setting up your Volunteering Program

Creating your volunteering opportunity

Uploading your volunteering opportunities 

Managing your Volunteering Program

Managing your categories 

Managing your registrations

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