I want to update or cancel my one-off donation
This is only available to employees who have payroll giving. If you made a one-off donation using your credit/debit card or PayPal this option is not available to you.
If you have made a one-off donation and you would like to update or cancel the donation before the cut-off date for the upcoming pay run you can continue to follow the steps below. If you have passed your cut-off date we recommend you contact your program or payroll administrator to update or cancel your donation.
One-off donations can be from your appeals or support a colleague or cause campaigns. Typically it is a single donation made to a charity and does not reoccur on a regular basis.
To Update or Cancel your donation in My Giving
Click on My Giving on the navigation bar or click on your My Impact bar on the homepage.
It will redirect you to the Money Giving tab in My Giving, then scroll to the section, Upcoming Pledges.
You will see a list of pending pledges that you have made and are ready for payroll processing.
To Update your Pledge
Click on the pencil icon displayed next to the pending pledge. A window will appear for you to update the donation amount. Click Update Donation when finished.
To Cancel your Pledge
Click on the x displayed next to the pencil icon. A window will appear to confirm you would like to cancel this pledge to donate. Click Yes to proceed.
To Update or Cancel your donation from the Campaign page
Go to the campaign page you made your recent pledge. At the top right corner of your page you will see the following.
To Update your Pledge
Click on the pencil icon displayed next to the pending pledge. A window will appear for you to update the donation amount. Click Update Donation when finished.
To Cancel your Pledge
Click on the bin icon displayed next to the pencil icon. A window will appear to confirm you would like to cancel this pledge to donate. Click Yes to proceed.