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If all your PayPal account details are up to date you will automatically be redirected to our platform.
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When you see our platform page again….That’s it, you are all done and ready to accept debit or credit card donations through PayPal!
Next, complete your Charity Profile on Catalyser and Your Charity Profile will be used in our auto-generated tax receipts we highly recommend you to add that you revie and complete those fields on Catalyser and also update your Charity’s bank account details in the fields provided in Payment Information this allows our Corporate Clients that have workplace payroll giving to transfer payroll donations to this nominated bank account.Lastly, we recommend that you take a few moments to review and update your Charity Profile and update your logo on the platform if necessary to give our Clients the most up to date information about your charity.
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If you have not been redirected to our platform it typically means that your charity account is not up to date and PayPal requires further verification from your charity. If this is the case then you will need to complete the information PayPal requests from your charity before they will complete the link to Catalyser platform. Please note further verification by PayPal could take up to a week or more and is outside the control of Catalyser. If this is the case for your organisation, you can inform us on hello@catalyser.com and we can let clients know and provide support where necessary. |
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