{"xsrfToken":"BKY6-RJO9-9ZGR-2WYQ_0f979f4cbb79cd14790589cbaa057cfb6058c0c7_lout","branding":{"id":"1","key":"csd","name":"Catalyser Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9161befe-189b-4cb1-be45-34460b3a632e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZWI5NWFiMi04OGJiLTQxYmYtYTFmZi02ODc1M2EyOGFiODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkxNjFiZWZlLTE4OWItNGNiMS1iZTQ1LTM0NDYwYjNhNjMyZSI6WyJyZWFkIl19LCJleHAiOjE2Nzk3NjYzMzgsIm5iZiI6MTY3OTc2NTczOH0.8zswmW3d3OVFgCtgoQjC4poQojc8uY0qDNlw2-W7ZSs&client=2eb95ab2-88bb-41bf-a1ff-68753a28ab81&mode=fit","logoId":"9161befe-189b-4cb1-be45-34460b3a632e","isLogoAvailable":true,"helpCenterTitle":"Welcome to Catalyser's service desk","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Find your answers and make suggestions on this portal","userInitialAnnouncementMessageWiki":"<p><a href=\"https://www.catalyser.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Visit our homepage</a><br> <a href=\"https://catalyser.atlassian.net/wiki/spaces/CSD/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Visit our full user manual</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Catalyser's service desk","sharedPortalName":"Help Center","announcementHeader":"Find your answers and make suggestions on this portal","announcementMessage":"[Visit our homepage|https://www.catalyser.com]\n[Visit our full user manual|https://catalyser.atlassian.net/wiki/spaces/CSD/overview]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1bbed4","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"csd","projectId":10102,"serviceDeskId":1,"name":"Catalyser Service Desk","description":"<p>Welcome! You can raise a Catalyser Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10440,"iconUrl":"https://catalyser.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10450,"iconUrl":"https://catalyser.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10450","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10485,"iconUrl":"https://catalyser.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10472,"iconUrl":"https://catalyser.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10446,"iconUrl":"https://catalyser.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10457,"iconUrl":"https://catalyser.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10457","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10465,"iconUrl":"https://catalyser.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10465","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[5,6,4,7,1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b880e4b7-1f53-3aa3-8948-a30ff92626bd","appLinkName":"System Confluence","appLinkUrl":"https://catalyser.atlassian.net/wiki","spaceKey":"KEU","spaceName":"KB - External Users","spaceUrl":"https://catalyser.atlassian.net/wiki/spaces/KEU","isServer":false},"labels":[],"projectKey":"CSD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://catalyser.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=catalyser","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BKY6-RJO9-9ZGR-2WYQ_0f979f4cbb79cd14790589cbaa057cfb6058c0c7_lout","baseUrl":"https://catalyser.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2eb95ab2-88bb-41bf-a1ff-68753a28ab81","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}